16085 - Work & Family Life Specialist, NF-0101-04

ANNOUNCEMENT NO:                 16085

POSITION TITLE:                           Work & Family Life Specialist, NF-0101-04

TYPE OF APPOINTMENT:           (1) Regular Full Time

SALARY:                                          $49,399.00 - $60,923.00 per Annum (Includes locality Pay)

LOCATION:                                      JBPHH-Military Family Support Center

AREA OF CONSIDERATION:      Oahu Wide

RELOCATION EXPENSES:         Not applicable

OPENING DATE:  12/3/2015                  

CLOSING DATE:  12/9/2015

                                                                            

MAJOR DUTIES AND RESPONSIBILITIES:   

Incumbent serves as a non-clinical consultant on a wide variety of work and family life issues and concerns. He/she interviews and assesses clients’ needs and concerns as they relate to areas such as relocation, deployment, career resource development, and personal financial issues. Evaluates and interprets data received from interviews. Identifies and clarifies issues/concerns and determines appropriate referrals either within FFSC and/or the civilian/military communities. Assists clients in prioritizing issues and developing plans and goals that are tailored to specific needs and concerns. Provides advice, guidance and additional referral options to clients. Monitors and tracks service provision to evaluate and ensure customer service and client satisfaction. Periodically reviews interventions with the first line supervisor; FFSC Work and Family Life (WFL) Supervisor or FFSC Director, recommending and carrying out appropriate actions to resolve concerns. Establishes, develops, implements, monitors and coordinates work and family life services and activities, to include information and referral (I&R) services. Establishes objectives, procedures and plans that meet both long and short-range goals. Using interview data and changing demographics, conducts needs assessments to address programmatic changes. Identifies and analyzes local and national trends and issues, and ensures local services are adjusted to accommodate trends/issues identified. Creates and implements procedures to monitor track, and document service effectiveness and success. Works with first line supervisor to develop referral policies and procedures between the FFSC, the base, military and civilian agencies, and prepares memoranda of understanding to formalize agreements and roles. Maintains close liaison with on and off base agencies, establishments, organizations , advisory councils, and special emphasis groups. Gathers data, compiles statistics, and reports information to the Supervisor for use at installation, regional and DoD levels. Provides guidance and training to other FFSC personnel engaged in related activities to ensure comprehensive service and assistance are offered. Reports progress and makes recommendations on program planning agency coordination, and follow-up procedures to the Supervisor. Maintains close liaison with on and off base agencies, establishments advisory councils and special emphasis groups.

 

 

QUALIFICATIONS:  

• An Associate’s degree in education, social/behavioral sciences or related field coupled with 2+ years’ experience providing adult education and/or work/family life consultation; or 4+ years’ experience providing adult education and/or work/family life consultation.
• Skill in conducting interviews to establish the nature and extent of concerns and issues, provide assistance in developing goals and plans, and determine appropriate referral services and options.
• Skilled in providing individual education as well as group facilitation
• Knowledge of social services delivery systems and concepts, principles, and theories relating to one or more of the social or behavioral science fields to assess needs and concerns of clients and understand how social or behavioral patterns or attitudes impact and affect work and family life issues.
• Skill in establishing and maintaining effective working relationships using tact and diplomacy in interacting with Commands, individuals, families, military of all ranks, community agencies, and FFSC staff.
• Skill in working with social service delivery systems in the military and civilian community and gaining knowledge of individual agencies’ policies and procedures and establishing agreements.
• Skill in using various computer software database, spreadsheet, work processing and network programs such as Internet, Word, Excel, PowerPoint, military Installations (MI), and other FFSC databases.
• Ability to collect, evaluate, and disseminate information and assess strengths, weaknesses, and needs of serviced population in order to establish program goals, objectives and procedures.
• Knowledge of the tenets of adult education and the development of training curriculum based on the adult learning model.
• Knowledge of the formulation and execution of need assessment tools.
• Ability to communicate effectively, both orally and in writing.
• Skill in public speaking, presentations and small group discussions.

 

HOW TO APPLY    

Obtain posted NAF Application from www.greatlifehawaii.com./Jobs.  Application and required documents MUST be submitted no later than 11:59pm HST on closing date reflected in the vacancy announcement to: CNRH FFR, Attn: NAF Human Resources, Bldg. 3456, 600 Main Street, Honolulu, HI 96818; or e-mail to: nafhr@greatlifehawaii.com, or by fax to (808) 422-3782.

 

REQUIRED DOCUMENTS:

• NAF Application
• Completed OF 306 - Declaration for Federal Employment
• Proof of Education (transcripts if qualifying based on education)
• If claiming Veteran’s Preference, page 4 of DD214 is required, showing reason for discharge and re-entry codes
• Military Spousal Preference (MSP) Form and Military Orders Including Page 2.
• Last Personnel Action Report (PAR) or SF-50, if applicable

****PLEASE DO NOT SUBMIT DOCUMENTS OTHER THAN THOSE LISTED ABOVE***

DOCUMENTS SUBMITTED MUST BE PDF OR MICROSOFT WORD.  NO OTHER DOCUMENTS WILL BE ACCEPTED

 

HOW YOU WILL BE EVALUATED

Using the qualifications of the positions, a predetermined Ranking and Rating Criteria of knowledge, skills and abilities will be used for each application.  Applicants who do not meet the qualifications required will not be interviewed and interviews may be limited to best qualified applicants.

 

 

Management reserves the right to consider and make additional hiring selections, for this specific position, from the certified list of eligible candidates within 90 days of the closing date of this job announcement.

 

BENEFITS

We offer a competitive benefit package for regular employees.  All benefits offered (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan.)  You can review our benefits at https://www.navymwr.org/resources/hr

 

OTHER INFORMATION

A selection may be made from the resumes/applications received at the first cut-off date.  Some positions have special requirements.  Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable).  Selectee may be required to complete a one (1) year probationary period.  Salary is commensurate with experience and/or education.

 

Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the Human Resources Manager at 422-3784. The decision on granting reasonable accommodation will be on a case by case basis.

Military Spousal Preference (MSP): 1. The MSP Certification Form must be completed and attached to application at time of submission.  2. Military Spousal Preference applies to all positions in pay bands NF 1-3, CY positions, and equivalent Crafts and Trades position for which qualified.

 

Veterans Preference (VET):  You must request for preference at the time you submit your application and attach a copy of your DD214 member page four to certify eligibility.

 

All required documents submitted for this position must indicate the announcement number, position title and full name of the applicant on each document.

Condition of employment: selectee will be required to participate in the Direct Deposit/Electronic Funds Transfer within the first 30 days of employment. This is the DoD standard methods of payment of personnel.

All positions require a satisfactory completion of a National Agency Check (NAC) or equivalent background check.

We are an E-Verify participant.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation or any other non-merit factor.

AGENCY CONTACT INFORMATION

Commander, Navy Region Hawaii

Joint Base Pearl Harbor Hickam

NAF Human Resources Office

600 Main St.

Honolulu HI 96818

808-422-3784

 

 

WHAT TO EXPECT NEXT

Your application will be reviewed after the closing date of the announcement in which you have applied.  The recruitment process takes an average of 2-3 weeks from closing date.  Due to the volume of applications received, applicants may not be notified of non-selection. Management also reserves the right to cancel the vacancy announcement at any time during the recruitment process.